State Farm® Insurance Agent Kris Dornbush
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kim
November 10, 2024
"Absolutely happy with this. The agent was so nice and helpful. I am now paying half of what my old company was charging me."
cristian idrovo
November 6, 2024
"Las personas de esta agencia son muy amables y están dispuestas ayudar con cualquier duda que tengan, muy buena experiencia y servicio con ellos."
"¡Gracias Cristian! ¡Apreciamos tu agradable reseña! ¡Ha sido un placer ayudarle y apreciamos su apoyo! -Kris "
Laura Russell
November 5, 2024
"I have been happy with state farm for over twenty years. This year however I found a mistake they had made for over 2 yrs where they added my husband onto policy twice, one time with correct bday and one that was 30 yrs younger. The extra cost a month was 67.44. After a 2 hr meeting with Kris D and several phone calls we received a total refund of myself 20$ and my husband 11$. We are actively looking elsewhere. It is a shame to have to go elsewhere and not be able to stay local but I feel the several calls and long meeting were completely useless. Poor rating for them. I will say the support staff at this office have been great, they get 4 stars. The agent and company as a whole get 1 star."
"Hi, Laura. First and foremost, I want to sincerely apologize for the frustration you’ve experienced with our office. After being a loyal customer for over 20 years, it’s understandable that you would expect better attention to detail and customer service, especially when it comes to something as important as your insurance coverage. I’m truly sorry and can see why you would feel upset by the way this situation was handled. I appreciate you acknowledging the efforts of our support staff—they do strive to provide the most efficient service possible—but I completely understand your disappointment with the overall experience. I understand your decision to search elsewhere after our meeting, but you are welcome to reach out to me directly if there is anything else you'd like to discuss. Thank you for your patience, and again, I’m sorry for the inconvenience this has caused. -Kris"
Terry Rowlan
November 4, 2024
"The insurance professionals at Kris Dornbush Insurance in Carthage Illinois, are very courteous and helpful. They have always treated me with respect and shown nothing but kindness. I appreciate you ladies!!"
karen pilkington
October 25, 2024
"Compared rates 3 years ago with our old carrier of 36 years....Kris presented much lower rates WITH MORE COVERAGE. Great friendly office staff that keeps on top of things. Thanks Kris for taking care of us!! Recommend highly!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Heather Rankin
October 18, 2024
"The staff at this State Farm are very helpful and provide me with great car and renters insurance. Heather Curfman was very helpful getting me set up and getting my discounts. I highly recommend!"
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team, especially with Heather Curfman. It's great to know you found our services helpful and that we could assist you with your car and renters’ insurance. Your recommendation means a lot to us! If you have any questions or need further assistance, feel free to reach out. – Kris "
Melissa Tate
September 26, 2024
"Wonderful, prompt customer service with wonderful staff! 10/10 recommend."
"Thank you so much for your rating Melissa! "
Mary Campbell
September 9, 2024
"Customer service is AWESOME!!! Thank you Heather, Kris and Ashley!!!"
"Thank you so much for your wonderful feedback, Mary! We’re thrilled to hear you had such a positive experience with our team. We are here to make sure you get the most efficient service possible. If you need anything else, just let us know! -Kris "
Jesse Ferguson
September 6, 2024
"I highly recommend this business. Their customer service is second to none."
"Thank you for your recommendation, Jesse! I'm so glad you’ve had such a positive experience with our customer service! We truly appreciate your support and are here to assist you anytime. -Kris "
Tonya Thurman
September 5, 2024
"Heather was great to work with, answering all of my questions and providing me with several quote options. Made the process of transitioning over easy and quite affordable."
"Thank you, Tonya! We're so glad to hear that Heather made your transition smooth and provided helpful options. We're thrilled you found the process easy and affordable. If you ever have more questions or need further assistance, we're here for you! "
Ron Stormer
July 31, 2024
"Hannah is always cheerful and helpful. She knows her subject."
"We appreciate your feedback, Ron! I'm glad to hear about your positive experience with Hannah! We're very fortunate to have her on our team. If you need anything else, you know where to find us! -Kris "
Kimberly Fellows
June 20, 2024
"Heather was most helpful changing our car policies over and saved alot on our policy!"
"Thank you Kimberly! I'm glad you had a good experience with Heather. We always try our best to help you save! "
Roy Winchell
February 15, 2024
"Kris and others provided the service and advice I needed for coverage on my car. Thank you Roy"
"Thank you Roy! We are so glad we were able to assist you in finding the right insurance coverage. "
Pam Strong
September 7, 2023
"After the recent derecho storm, Hannah got an adjuster immediately and Kris took care of our claim quickly. We could not be more satisfied."
"Thank you so much Pam. We are so happy everything was worked out quickly for you, with storms like these you don't want to wait around! - Kris Dornbush State Farm "
Cassidy Coppage
April 7, 2023
"Great office, and wonderful people. Always very helpful!"
"Thank you Cassidy! We strive to be as helpful as possible while taking care of your insurance needs!"
Danielle Keefe
April 4, 2023
"They really dropped the ball when doing my insurance quote. It was $200 more than I was told and not a good enough explanation as to why it was so far off. Really disappointed in their service."
"We are very sorry to hear this Danielle. Sometimes there are adjustments which we can not see at the time and we apologize for not being able to meet your needs currently. "
Drake Fosdyck
March 1, 2023
"Very helpful and defbest priced!"
"Thank you Drake! We have great discounts to give you the best price possible! - Kris Dornbush State Farm"
Megan Massey
February 13, 2023
"Kris Dornbush's office has always taken good care of us. We have been clients of theirs since we were teenagers. Making adjustments to our coverage or getting pricing on potential changes is easy. When we've needed to file a claim, they make it basically effortless. I love their personal touches, too--birthday cards in the mail and sending us newspaper clippings when someone from our household is in the paper."
"Thank you Megan! We appreciate your kind words. We are always glad to help you with your auto and fire needs! "
Jennifer Morningstar
January 24, 2023
"I very quickly got excellent service and my car insurance cut in more then half as well as a discount because of auto and rental insurance. All my questions were answered promptly and I was more then impressed with the office"
"Thank you Jennifer! We strive to be quick and proficient while still providing the best service for your insurance needs!"
Michelle Havener
January 3, 2023
"Kris is an asset to her community. Her knowledge and professionalism, and her wonderful team, make her office top notch."
"Thank you Michelle! We love our community and are grateful for the opportunity to be here and help! - Kris Dornbush State Farm"
Jerry Walker
January 1, 2023
"This agent has been a staple to the Hamilton community for years. Her level of professionalism and dedication to her clients is unsurpassed."
Laura Hawes
December 31, 2022
"Friendly people!! Great service!"
breanne kidd
December 30, 2022
"OMG HANNAH WOODBURY IS SO FABULOUS!!!! She deserves a raise. Give this woman a raise. She gave me the best experience ever and she’s so helpful and so amazing. The best experience I’ve ever had with insurance! 10/10 Highly recommend!"
Kendell Watson
December 30, 2022
"Everyone is so attentive to detail. Such sweet people and wonderful experience every time I encounter them!! Highly recommend!!"
Tim Savage
December 30, 2022
"Friendly helpful and make sure you get what you need for your coverage"